Money-Back Guarantee
Refund Policy
Last Updated: November 16, 2025
30-day money-back guarantee. Your satisfaction is our priority.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee for all course purchases. If you're not satisfied, request a full refund within 30 days of purchase.
Eligibility for Refund
- Request made within 30 days of purchase
- Less than 30% of course content completed
- No certificate has been issued
- No previous refund requests for the same course
How to Request a Refund
- Email refunds@nebatech.com with your enrollment details
- Provide reason for refund request
- Our team will review within 3-5 business days
- Approved refunds processed within 7-10 business days
Non-Refundable Items
- Completed courses (>30% progress)
- Issued certificates
- Corporate/group training packages
- Promotional or discounted courses (unless specified)
Contact Us
For refund inquiries: refunds@nebatech.com or +233 24 763 6080